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Quality, Reliable, Innovative and Affordable Telecommunications and ICT solutions
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Who We Are
Paragon Communications (Pvt) Ltd, is a wholly owned Zimbabwean Company incorporated on the 19 st of September 2006. On 1 February 2007 Paragon Communications acquired the whole Telecommunications Business Unit of Siemens (Pvt) Ltd. Pursuant to the said agreement; Paragon was appointed the distributor, representative and partner of Siemens (Pvt) Ltd in Zimbabwe. Furthermore, Paragon retained Siemens' telecommunications staff and the business/clients in Zimbabwe. Paragon Communications has also incorporated a solutions partner for ICT services. This has increased our product portfolio.
Our SolutionsSolutions and Services
PBX Systems
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Unified Communications
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Call Centres
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Structered Cabling
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Telephone Equipment
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TDM, IP, Analogue,DECT
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Our product portfolio is comprised of Siemens/Unify solutions
- PABXs, gateways and
VoiP architecture. We still support legacy systems such as the HICOM 300, Hicom 150, Hicom 118.
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Service Level Classifications
A Response
- All Operator consoles out of service
- Critical extension or trunk line failure
- Any other failure of major consequence to the customer
B Response
- Major cross talk
- One way speech or frequent cut offs
- Similar semi urgent fault conditions
C Response
- Extension faults
- Failure of auxiliary equipment: not major to the function of the main equipment
- General faults
D Response
- Such as facility changes / programming changes
- Augmentations and installations
- Customer Specific Integration and Development
- Traffic studies
Some of our clients
